What payment methods do you accept?
We accept PayPal, all major credit and debit cards, and bank transfers. Credit and debit card payments are processed through PayPal – this is the safest way of paying online.
Do you store my credit card details?
We don’t store any of your credit or debit card details.
Is the payment process safe?
Our store is one of the few online magic retailers that operates using a secure sockets layer throughout the entire site, including the payment process. In other words, the payment process is 100% secure.
Do you ship to my country?
We ship to all countries within the European Union. Before you ask, we ship to the UK too – even if you don’t want to play with the Europeans anymore. We also ship to the US, Canada and Australia.
We are currently working with several delivery companies to get a deal that would allow us to send products to the US and other continents using a flat rate. Stay tuned for more info.
What are the shipping costs?
Orders over 100€
Shipping is free in Europe (including the UK). For all other countries, you will receive a shipping quote before placing your order.
Orders under 100€
You will receive a shipping quote before placing your order.
Submit a trick
Are you interested in my new magic trick?
Have you got a great new idea for an original magic trick? Whether it’s a gimmick, a DVD or a download, Pro Magic wants to hear from you!
How can I submit my trick?
Simply submit this form, where you will be asked to provide the following:
- A short video of the effect in either 720, 1080, 2K or 4K resolution. Upload it as an unlisted link on YouTube and copy the link.
- A short description of the effect.
- Your contact details, including name, email address and phone number
Is that simple! We will then contact you within 24-48 hours.
If you have any problems submitting the form you can contact us at firstname.lastname@example.org.
We look forward to working with you!
Pro Magic Team
Do you have a returns policy?
Yes sir, we do.
Our top priority is having happy customers.
If your product is damaged or defective in any way, please return it to us within 60 days of purchase for a full refund or store credit.
It’s important to us that you have a great experience here at Pro Magic and the products you receive are exactly what you expected. If you feel that your product is not what you expected or aren’t 100% happy with it, reach out and let us help!
Please note that media items such as books, DVDs, CDs, videos and audio files cannot be returned once they have been opened, viewed or downloaded. However, if there’s an unusual circumstance tell us – we will make every effort to take care of you.
Long term, it’s much better for us if you let us know when there’s a problem. So please don’t be shy. Let us know so we can make you happy – we’d rather earn your trust and continued business than make one-off sales.
To return an item, simply fill out our returns form. We will provide you with a RMA number. Send the item to our warehouse with the printed confirmation of the RMA number enclosed, also explaining the reason for the return and whether you’d prefer a replacement item or store credit. Please be sure to include your Pro Magic username / email and the RMA number – no returns will be accepted without these details enclosed in the packing.
Delivery costs will not be refunded.
Our warehouse address is:
C/Velázquez 59, 5º C.I., Madrid (Spain)
100% Satisfaction guaranteed
Here at Pro Magic we believe in good magic and good business. We value happy and returning customers. People like you give us your business on a regular basis because you appreciate the hard work and dedication we put in as well as the quality of our magic, and you trust our site for great magic innovations.
We only offer magic that we believe is spectacular – “good” or “okay” won’t cut it. However, we also know not everyone feels the same way about every product. So if for whatever reason you are not 100% satisfied, fill in this form for easy returns. For more details see our Returns Policy.
Privacy & Security
About Pro Magic
Hi, I’m Manuel Garcia – the founder of Pro Magic. Magic has been my passion since I was 9 years old.
For years, I bought thousands of products online but I found that I didn’t get what I paid for – and I was sick of getting ripped off. Misleading ads, misleading copies, bad quality props, old-magic repackaged as brand new original material…the list goes on and on. I am sure you know what I am talking about.
So I created Pro Magic, a store that magicians can trust. We only sell products that we use ourselves. No misleading advertising. No crappy props. We only sell professional quality material.
Now, I get messages from people all over the world thanking us for delivering magic products that have helped them take their magic to the next level.
STILL NEED HELP?
For any further questions contact us here or write us an email at email@example.com